Privacy Policy

Last updated: 30 October 2025

1. Introduction

Ouroboric ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, organisation, and role when you contact us.
  • Usage Data: Information about how you interact with our services, including search queries and material lookups.
  • Technical Data: IP address, browser type, device information, and analytics data.

3. How We Use Your Information

We use collected information to:

  • Provide and improve our recycling guidance services
  • Respond to your enquiries and support requests
  • Analyse usage patterns to enhance user experience
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service providers who assist in operating our platform (e.g., AWS for hosting)
  • Legal authorities when required by law
  • Partners, only with your explicit consent

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent at any time

7. Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please use the contact form on our website.